More across the Pacific
with American Airlines
and Japan Airlines

A partnership that is striving to offer customers the best travel experience across the Pacific.


An unmatched experience

Together, American Airlines and Japan Airlines provide an unmatched travel experience between The Americas and Asia with even more routes and flight options.

Search Our Network ›

Inflight Experience


International Wi-Fi
across the Pacific

Staying connected in the air is simple with international
Wi-Fi across the Pacific*.

*Fee based. Available on all AA and most JAL international flights.

In-flight Programming

Stay entertained

With hundreds of multi-language entertainment
options, lose track of time during the journey.


An enjoyable dining
experience awaits

American Airlines and Japan Airlines offer customers
a choice of Western and Japanese cuisine.

An enjoyable dining
experience awaits

American Airlines and Japan Airlines offer customers
a choice of Western and Japanese cuisine.

Learn about JAL First Class Inflight Dining ›

Learn about JAL Business Class Inflight Dining ›

Learn about American Airlines premium inflight dining ›

Bilingual Staff

Feel right at home in
the sky

On both American Airlines and Japan Airlines, our crews are
available to assist your needs. And, on every flight, we have
both Japanese and English speaking flight attendants to
make you feel right at home.

Amenity Kits

Stay refreshed

Travel comfortably and arrive refreshed with exclusive amenity kits from Cole Haan in Business on American Airlines and from
ETRO and Tatsumura Textile in Business and ETRO in First on Japan Airlines.

Dedication to Improvements

Committed to your

American Airlines has one of the most modern fleets in
the industry. Japan Airlines is continuing to implement
more JAL SKY SUITE aircraft on its international routes. Together, we are enhancing the customer experience
across the Pacific.

Onboard Product

International First & Business Class

Lie flat on nearly every flight

When you’re flying in International First or Business,
rest up and arrive relaxed in fully lie-flat seats with
direct aisle access.*

Available on Japan Airlines' JAL SKY SUITE configured aircraft.

Explore JAL First Class ›

Explore JAL Business Class ›

Explore AA Business Class ›

Premium Economy

Stretch out and relax in
Premium Economy

Whether you’re relaxing or working, there’s more room
to stretch out and unwind. With extendable foot,
leg and head rests, extend your comfort from head to toe. Enjoy chef-inspired meals, inflight entertainment,
amenities and more.

Main Cabin

Everything you need

For customers flying in Main cabin on American Airlines or
Economy Class on JAL, you’ll have everything needed for a
pleasant flight across the Pacific. Enjoy both Western
and Japanese meals, an expansive inflight
entertainment library and more.


Earn & Redeem Miles

Two airlines,
endless earning.

We offer you valuable miles so you can enjoy
maximum benefits, loyalty privileges and rewards
across both carriers. Plus, earn and redeem with other
oneworld partner airlines.

Earn & Redeem Frequent Flyer Benefits with JAL ›

Earn & Redeem Frequent Flyer Benefits with AA ›

Lounge Access

Lounge access

Relax and refresh at over 100 premium lounges around
the world. Learn more and see our access policies.

oneworld Alliance

The world’s most awarded airline alliance

The oneworld alliance brings together 13 of the world’s leading airlines and around 30 affiliated carriers committed to providing the highest level of service and convenience to frequent international travelers; including American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LATAM Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines and SriLankan Airlines. oneworld® is now the current holder of six different “World’s Best Airline Alliance” titles.


Customer Service

Peace of Mind - switch
off and let us take care
of you

Our joint partnership means an easier journey.

  • Contact centers of either airline can help resolve issues.
  • oneworld global support centers offer assistance
    when connections are tight.
  • Convenient re-booking processes help minimize
Contact Us

Talk to us

Call centers are available across the world including the U.S. and Japan – and many can support multiple languages.

It doesn't matter who issued your ticket, any of our call centers can review your reservation and assist.

Contact us:

American Airlines › Japan Airlines ›

Start your journey now


‹ Watch our video Check out our customer guide ›

See how we provide the best experience across the Pacific


Click on one of the airline logos below to learn more about what we have to offer.