The most exclusive way to fly American
The most exclusive way to fly American
Enjoy the most exclusive benefits we offer
We'll take good care of you
Our specially-trained, dedicated representatives are available 24/7 to assist with your travel needs via a private, toll free phone number or through email. You can find our team’s phone number and email when you log-in to your account.
Ready when you need us the most
Our ConciergeKey® team members are on call in major airports around the globe when you need on-the-ground, in-person assistance with your plans during times of travel disruptions.
No matter where you're traveling across the American Airlines global network, a representative will proactively monitor your travel and provide personal assistance to get you back on track in case of tight connections, delays or a missed flight.
You are our highest priority
Enjoy an exclusive check-in experience with personalized assistance from customer service representatives, dedicated self-service kiosks and expedited security access at select airports every time you fly.
You'll be among the first to board your American flight using our Priority boarding lanes. After boarding begins, you can bypass the line and enjoy the convenience of boarding at your leisure using the dedicated Priority lane.
Skip the terminal in style
American Airlines offers ConciergeKey® members plane-to-plane ramp transfers to assist with tight connections at select airports. While this service cannot be requested, you'll be met planeside upon arrival by a Premium Customer Services representative and escorted to your vehicle when it is available.
Loyalty Point Rewards and more
Choose from a variety of rewards that enhance your experience such as systemwide upgrades, bonus miles, Bang & Olufsen premium products and more - before and between each status tier, up to 5 million Loyalty Points.
ConciergeKey® members receive unlimited complimentary upgrades when traveling within North America on American Airlines. Your upgrade can be confirmed as early as 120 hours before the flight, when available. Additionally, you are also eligible for complimentary upgrades on Alaska Airlines.
Earn more award miles
When you earn a 120% mileage bonus per U.S. dollar spent, every flight can lead to more extraordinary adventures. And those extra miles also count toward earning Loyalty Points, helping you qualify for AAdvantage® status and Loyalty Point Rewards faster.
Complimentary food & drink
Enjoy one snack food item and alcoholic drink on us when you travel in the Main Cabin.
Relax before the runway
You'll have complimentary access to more than 100 Admirals Club® locations and partner lounges in major airports worldwide. With your membership, 2 guests or immediate family can accompany you into the Admirals Club® lounge.
Get work done or grab a drink before your flight
Enjoy chef-inspired meals, a specialty cocktail bar, premium wines and plenty of seating to dine, work or unwind in our Flagship® Lounges.* As a benefit to your membership, 2 guests or immediate family can accompany you into the Flagship® Lounge.
Enjoy your experience as a ConciergeKey® member.
*Get access when traveling the same day on any flight marketed and operated by American or a oneworld® airline.
Admirals Club® membership is subject to full terms and conditions available at aa.com. An AirPass contract is valid for one year from the date of the initial contract. ConciergeKey® membership and associated benefits will remain active only as long as the AirPass contract is valid.
**To learn more about rewards, visit aa.com/loyaltypointrewards.
American Airlines reserves the right to change the AAdvantage program, exclusive offers and its terms and conditions at any time without notice, and to end the AAdvantage program with six months notice. Any such changes may affect your ability to use the awards, mileage credits, or benefits that you have accumulated. These reservation of rights apply to all aspects of the AAdvantage program, including without limitation, all status programs. For full AAdvantage program terms and conditions, visit aa.com/aadvantageterms. American Airlines, American Eagle, AAdvantage, AAdvantage Executive Platinum are marks of American Airlines, Inc. oneworld® is a mark of the oneworld Alliance, LLC.
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